Privacy Policy
Effective Date: June 16, 2025
At Shital Crafts, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit or make a purchase from https://shitalcrafts.com.
1. Information We Collect
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Personal Information: Name, email address, phone number, shipping and billing address.
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Payment Information: UPI ID, card details (processed securely through third-party payment gateways).
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Order Details: Product preferences, purchase history.
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Device & Technical Info: IP address, browser type, operating system, and usage data via cookies and analytics tools.
2. How We Use Your Information
- To process and deliver your orders.
- To send order updates, receipts, and shipping information.
- To respond to support inquiries and customer service issues.
- To improve our website, products, and user experience.
- To prevent fraud and ensure safe shopping.
- To send promotional updates (only if you opt-in).
3. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences and login status.
- Enhance website speed and functionality.
- Analyze website traffic via tools like Google Analytics.
- Retarget ads via Facebook Pixel and Google Ads.
You can disable cookies anytime in your browser settings.
4. Data Sharing and Third-Party Services
We do not sell, rent, or trade your personal information. However, we may share data with trusted service providers, such as:
- Payment gateways (Razorpay, Stripe, etc.)
- Shipping partners (Delhivery, BlueDart, etc.)
- Email service providers (for updates and newsletters)
- Analytics & marketing tools (Google Analytics, Facebook Pixel)
5. Data Security
- We use SSL encryption to secure your data during transactions.
- Your data is stored on secure, access-controlled servers.
- We maintain regular updates and data protection practices.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Request how your data is being used.
- Opt-out of marketing communications at any time.
- Disable cookies via your browser.
To exercise your rights, please email support@shitalcrafts.com or call 8871251845.
7. Children's Privacy
We do not knowingly collect data from children under 13 years of age. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated “Effective Date.” Please check back occasionally.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Shital Crafts
Email: support@shitalcrafts.com
Phone: 8871251845
Address: Teachers Colony, Thandla, Madhya Pradesh – 457777
